Support & Help

We're here to help you 24/7

Support Channels

Choose the support channel that works best for you:

Live Chat

Get instant answers from our support team. Available 24/7.

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Email Support

Send us an email and we'll respond within 1-2 hours.

Email Support →

Ticket System

Create a support ticket and track its status in your account.

View Tickets →

Phone Support

Call us during business hours. Monday - Friday, 9 AM - 6 PM WAT.

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Knowledge Base

Browse our comprehensive documentation and tutorials:

Getting Started

Learn the basics and set up your account

Hosting Setup

Configure your hosting and domain settings

Email & Databases

Manage email accounts and databases

Security & SSL

Secure your website with SSL certificates

Common Issues

How do I reset my password?

Click "Forgot Password" on the login page and follow the instructions sent to your email.

Why is my site down?

Check our status page for system updates or contact support.

How do I set up email forwarding?

Visit our documentation for step-by-step instructions.

Still Need Help?

Our support team is always ready to assist you. Reach out to us at support@kmerhosting.com or through any of our support channels above.