1. What this policy covers
This Cookie Policy explains how KmerHosting uses cookies and similar technologies on its public website, client area, checkout flows, support experiences, and other related interfaces. It also explains which cookies are essential, which ones are optional, and how you can review or change your preferences.
2. What cookies are
Cookies are small files stored on your browser or device. They help a website remember previous actions such as your session, your preferred language, items in a cart, or whether you already accepted a consent banner.
3. Why we use them
- Authentication: to keep you signed in and protect your account session.
- Security: to detect abuse, prevent CSRF, reduce fraud risk, and help investigate suspicious activity.
- Preferences: to remember language, theme, and UI choices.
- Checkout continuity: to preserve cart and purchase context while you move between pages.
- Measurement: to understand page performance, feature adoption, and errors so we can improve the experience.
4. Categories of cookies
- Essential cookies: required for login, secure navigation, billing flows, and basic service delivery.
- Functional cookies: used for theme, language, layout, or convenience preferences.
- Analytics cookies: used to understand traffic, drop-off points, or recurring errors.
- Marketing cookies: used only where we run campaigns that depend on attribution or retargeting and only where appropriate consent exists.
5. Examples used on our platform
- Session tokens: help maintain authenticated sessions in the client area.
- CSRF or request validation tokens: help verify that sensitive requests come from a trusted session.
- Preference storage: remembers theme, language, or consent choices.
- Cart or checkout identifiers: keeps selected products attached to the current visit.
- Analytics identifiers: helps us measure visits, page load behavior, or feature usage trends.
6. Third-party services
Some pages or flows may include third-party services such as payment providers, traffic protection tools, analytics providers, or AI services. Those providers may place or read their own cookies according to their own policies and technical requirements.
7. Your choices
- Accept all cookies where consent is requested.
- Reject non-essential cookies and keep only essential ones.
- Delete previously stored cookies from your browser.
- Block future cookies, noting that some features may stop working correctly.
If you disable essential cookies, login, checkout, or secure account actions may fail or become unavailable.
8. Retention and updates
Some cookies expire when you close the browser. Others remain for a longer period so your settings persist between visits. We may change the cookies we use as the product evolves, but this page will continue to describe the categories and purposes involved.
9. Contact
- Email: [email protected]
- WhatsApp: +237 694 193 493
- Location: Yaounde, Cameroon